Fostercare Training - EQ-4 Module 5 & 6-Ensuring Safety in the Community for Staff, Youth and Families: Responding to Crisis Phone Calls & Texts & Crisis Communication & Evasion

course »EQ-4 Module 5 & 6-Ensuring Safety in the Community for Staff, Youth and Families: Responding to Crisis Phone Calls & Texts & Crisis Communication & Evasion

Date: 9/10/2024, 9:00 am—11:00 am

County: -Training Offerings

CEUs: N/A

Location: -DISTANCE LEARNING

Sponsor: Seneca Family of Agencies

Phone: 510-654-4004

Website: http://www.senecacenter.org

In the first segment of this training, participants will discuss how to identify when crisis communication is needed and how to utilize a self-control plan to remain calm in crisis. This training will also review key principles of crisis communication such as using short sentences, focus on the desired behavior, use of voice tone, and the importance of body language.