course »Developing Effective Communication Strategies for Crisis Support

Date: 8/4/2023, 9:00 am—3:00 pm
County: -Training Offerings
CEUs: 6
Location: DISTANCE LEARNING
Sponsor: Lincoln Families
Phone: 510-273-4700
This training is designed to help care and service providers develop effective communication strategies for support in crisis situations. Cover key concepts related to crisis support, including common crisis situations, reactions and the role of communication in crisis support. Learn about different types of communication, including verbal and non-verbal communication, active listening skills and empathy and rapport building. Cover ethical considerations related to crisis support, including confidentiality, privacy and professional boundaries. The material will be delivered by PowerPoint presentation, short video clips, group discussion, breakout (small group) discussions and participant workbook (handout).
Register Here