course »De-Escalation Training

Date: 4/21/2022, 9:00 am—4:00 pm
County: -Training Offerings
CEUs: N/A
Location: DISTANCE LEARNING
Sponsor: Seneca Family of Agencies
Phone: 510-654-4004
Participants will discuss different conflicts and escalations that can arise while interacting with youth, caregivers, parents, and extended family members during their work together. Topics of discussion will include the differences between the emotional and rational brain and how our corresponding goals and strategies will differ depending on what state our families are in. We will also cover the three negotiating styles of nice, difficult, and shadow, and how a person’s communication script affects how they engage in conflict.