course »Communication Basics for Serving System Involved Youth

Date: 6/2/2022, 12:00 pm—4:00 pm
County: Training Offerings
CEUs: 3.5
Location: DISTANCE LEARNING
Sponsor: Fred Finch Youth & Family Services
Phone: 510-482-2244
Upgrade your communication skills to better serve System Involved Youth (SIY) and their families.   Learn how to use active listening to build trust and demonstrate competency.  Explore how to respond and not react emotionally while communicating.  Practice how to integrate emotional experiences into informative decisions and choose appropriate behaviors to enhance heartfelt yet effective communication.  Learn techniques to make empowered requests and promises to communicate what you want and need.  Master an informative communication system to facilitate crucial conversations when misunderstandings, miscommunication and disagreements occur.