Foster Care Training

This Communication Skills course is designed to empower participants with the knowledge and skills necessary to excel in various communication scenarios. Participants will explore the intricacies of active listening, learning how to truly understand others’ perspectives and respond appropriately. Additionally, participants will sharpen their verbal communication skills, mastering techniques for articulating ideas with clarity and confidence to ensure better outcomes with clients and colleagues in the child welfare system. This workshop will uncover the often-overlooked realm of nonverbal communication, shedding light on the subtle cues that can significantly influence interactions. Participants will gain insights into body language, facial expressions, and other nonverbal signals, enabling them to better interpret others’ messages and convey their own intentions more effectively. The material will be delivered by PowerPoint presentation, short video clips, group discussion, breakout (small group) discussions and participant workbook (handout).