course »Effective Communication Strategies to Better Support System-Involved Youth

Date: 8/21/2024, 10:00 am—4:00 pm
County: -Training Offerings
CEUs: 6
Location: -DISTANCE LEARNING
Sponsor: Lincoln Families
Phone: 510-273-4700
This training is designed to help crisis responders develop effective communication strategies in crisis situations involving system-involved youth. Participants will learn to identify key concepts in crisis support, understand reactions to crises and apply verbal and non-verbal communication techniques, including active listening and empathy. The training also addresses ethical considerations such as confidentiality and professional boundaries. Delivered through PowerPoint presentations, videos, and group discussions, this training equips participants with practical skills to effectively support youth in care in crisis situations. The material will be delivered by PowerPoint presentation, short video clips, group discussion, breakout (small group) discussions and participant workbook (handout).
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