Foster Care Training

In the first segment of this training, participants will discuss how to identify when crisis communication is needed and how to utilize a self-control plan to remain calm in crisis. This training will also review key principles of crisis communication such as using short sentences, focus on the desired behavior, use of voice tone, and the importance of body language. In the second segment of this training, the group will focus on strategies that providers can use if a crisis escalates to a point that is physically unsafe for staff, family, or client. Discussion will focus on harm-reduction strategies in the event objects are thrown, someone is being hit or kicked, as well as techniques to evade and escape dangerous situations.