course »Conflict Resolution Strategies

Date: 8/4/2020, 10:00 am—1:00 pm
County: Alameda County
CEUs: 3
Location: DISTANCE LEARNING
Sponsor: Fred Finch Youth & Family Services
Phone: 510-482-2244
Online Class

This training is to help staff working with foster youth do community-based social work, case management, and residential work. This training will include how to assess for and deal with crises, including de-escalation techniques to use with clients who are experiencing a crisis. When working with youth it is imperative all staff know and understand their responsibility as staff in charge – and how to de-escalate clients when necessary. Powerpoints, ice breakers, case vignettes, examples, small group sharing of scenarios will be used.