course »Effective Client Engagement and Negotiation in Challenging Situations

Date: 2/26/2019, 9:00 am—4:00 pm
County: Alameda County
CEUs: 5.5
Location: Oakland
Sponsor: Fred Finch Youth & Family Services
Phone: 510-482-2244
Effectively engaging with clients can be challenging, especially when services are mandated and when the client is under a heightened amount of stress. The intention of this training is to understand potential obstacles to effective client engagement and improve your ability to confidently work with clients who may be hesitant around receiving services.